Terms & Conditions

Effective Date: May 11, 2026

Welcome to Aviato Travels. By accessing or using our website (aviatotravels.com) and our travel services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
 
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old and possess the legal authority to enter into this agreement. If you do not agree with any part of these terms, you must not use our website or services.
 
2. Services Offered
Aviato Travels is a Sri Lanka-based travel agency specializing in tailor-made journeys, including wellness, family, heritage, and wildlife tours. We act as an intermediary between you and various service providers (hotels, transport, etc.).
 
3. Booking and Payments
    • Reservations: All bookings are subject to availability and confirmation by Aviato Travels.
    • Pricing: Prices are quoted in USD (or as specified) and are subject to change until a booking is confirmed.
    • Payments: Full or partial payment may be required at the time of booking as per the specific tour package policy.

4. Cancellations and Refunds
Cancellation policies vary depending on the tour package and third-party providers. Please refer to your specific booking confirmation for details. Aviato Travels reserves the right to charge a processing fee for cancellations.
 
5. Website Disclaimer
While we strive to keep all information accurate and up to date, Aviato Travels does not guarantee the completeness, accuracy, or availability of website content at all times. Use of any information on this site is at your own risk.
 
6. Travel Insurance and Health
It is the traveler’s responsibility to ensure they have valid travel insurance, necessary visas, and required health vaccinations. Aviato Travels is not liable for any issues arising from a lack of proper travel documentation or medical preparedness.
 
7. Intellectual Property
All content on this website, including text, images (such as the custom province banners), logos, and designs, is the property of Aviato Travels and is protected by copyright laws. You may not reuse or reproduce any content without our prior written consent.
 
8. Limitation of Liability
While we strive to provide accurate information and seamless experiences, Aviato Travels shall not be held liable for any personal injury, property damage, or financial loss incurred during your travels, or for any disruptions caused by third-party service providers or unforeseen circumstances (Force Majeure).
 
8. Changes to Terms
Aviato Travels reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the new terms.
 
9. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Sri Lanka.
 
10. Contact Information
If you have any questions regarding these Terms of Use, please contact us at:
  • Email: connect@aviatotravels.com
  • Phone: +94 722 451 529
  • Address: 113, Madinnagoda Road, Rajagiriya, Sri Lanka.